Payment for sessions – All clients are required to have a valid credit card on file. You may pay online by credit card through our scheduling system, Jane. You may also pay by e-transfer through your bank. All e-transfers must be received prior to your session, or the credit card on file will be charged.
We will issue you an official receipt that you can remit to an insurance company for reimbursement or keep and use as a medical expense deduction on your tax returns.
The initial session may be 50 minutes or 80 minutes, depending on the clinician you request. Our Administrative Assistant, Christina, will schedule your initial session with the therapist you choose for the time required. After that, you will book your own sessions, using our scheduling system “Jane”. To maintain growth and progress, It is recommended that your initial sessions be scheduled once a week for 50-minute sessions or bi-weekly for 80-minute sessions. Yet, this is a personal choice, and you may book according to your unique needs.
You can refer yourself — what is known as a self-referral — or a family doctor or any other health care provider can refer you.
If you must cancel or reschedule a session, please give us 48 hours notice. Any sessions canceled with less than 48 hours notice will be billed the normal fee.
If you have any questions about our fees or payment options, please contact us:Â
