Registered therapists serving Greater Victoria:
Saanich, Oak Bay, Esquimalt, Langford
Good therapy doesn’t happen because you found someone nearby — it happens because you found someone right. Charlaine has spent over three decades in the human services field, building a practice grounded in that belief: that the quality of the therapeutic relationship is what drives real, lasting change.
Charlaine Robinson herself is Victoria-based, and brings over a decade of clinical experience to her work with individuals navigating trauma, life transitions, and the lasting effects of difficult experiences. Whether you’re looking for in-person support at one of our Victoria offices or prefer the flexibility of a virtual session from anywhere in BC, we’re here to meet you where you are.
Healing isn’t linear — and a good therapist knows not to treat it like it is. We don’t arrive at sessions with a fixed plan; we arrive with a set of tools, a genuine curiosity about your experience, and the flexibility to adjust as your needs evolve.
We draw on a range of evidence-based approaches — EMDR, Cognitive Processing Therapy, somatic integration, and emotion-focused therapy among them — and we use what fits, not what’s convenient. Every treatment plan is built around the person sitting across from us.
At the heart of everything is a simple commitment: to provide a safe, confidential space where you feel genuinely heard — and where your pace, your autonomy, and your dignity are respected throughout.
People come to us at very different points in their lives. Some arrive in the middle of a crisis. Others have been carrying something difficult for years and are finally ready to set it down. Most are simply looking for a space to do the work — honestly and without judgment.
From our two Victoria locations, we offer a full range of therapeutic services delivered by a registered counsellor with over a decade of specialized clinical experience.
The decision to reach out is usually the hardest part of the whole process. What comes after is a lot more straightforward than most people expect.
Our Victoria practice is led by Charlaine Robinson — EMDR therapist and a recognized EMDRIA Approved Consultant.
Charlaine has over 30 years of experience in the human services field, and has dedicated her career to helping people heal from trauma, PTSD, abuse, and the lasting effects of difficult life experiences. She is an EMDRIA Approved Consultant — a designation that recognizes advanced mastery in EMDR and qualifies her to provide clinical consultation to other EMDR therapists.
Her background is unusually broad: she has specialized expertise in working with first responders, RCMP members, military veterans and their families, women survivors of abuse and domestic violence, and people navigating complex trauma and grief.
Looking for in-person therapy in Abbotsford, or prefer online sessions from anywhere in BC? Our Abbotsford team — Shawnda Johnston, Rajvinder Heer, and Melissa Michaud — are also available for virtual sessions with Victoria-area clients.
We offer in-person counselling at our McKenzie Avenue office in Victoria, as well as secure virtual sessions for clients throughout British Columbia.
(In-Person Sessions on Wednesdays & Thursdays)
We see clients from across Greater Victoria, including Saanich, Oak Bay, Esquimalt, Langford, Colwood, Metchosin, and Sidney. Virtual sessions are available for clients throughout British Columbia.
Prefer to meet online? Virtual sessions are available throughout BC — same therapist, same quality of care, from wherever you are.
No referral needed. You can reach out directly by phone, email, or online form and we’ll take it from there. Some extended health plans request a physician’s referral for reimbursement purposes — worth checking your plan before your first session.
Anxiety, depression, trauma and PTSD, grief, relationship difficulties, burnout, low self-worth, abuse recovery, Operational Stress Injury, and more. If you’re not certain whether what you’re dealing with is something we work with, just ask — we’d rather have that conversation than have you wonder.
Sessions are $170 for 50 minutes or $235 for 80 minutes. Official receipts are provided for extended health benefit claims — many plans cover registered clinical counsellors.
EMDR (Eye Movement Desensitization and Reprocessing) is a research-backed trauma therapy that helps the brain process and move past difficult memories. Charlaine is an EMDRIA Approved Consultant — one of the highest levels of EMDR certification — and has used it with clients for over a decade. Whether it’s the right approach for you is something she’ll explore together with you in your early sessions.
Absolutely. Virtual sessions are available throughout BC and work exactly the same way as in-person — just from wherever you are. Many of our Victoria clients prefer the flexibility of online, especially for early morning or evening appointments.
You don’t need to be certain before reaching out. A lot of people contact us before they’ve fully decided — that’s completely fine. There’s no commitment attached to getting in touch, and no pressure once you do.